Los Angeles County Medi-Cal Office (Phone Number & Address) - California Medi-Cal Help (2023)

If you are trying to locate a Los Angeles County Medi-Cal Office near you, we can help. In the county of Los Angeles, the Department of Public Social Services (DPSS) runs the Medi-Cal program. You can visit a DPSS office near you to apply for Medi-Cal, submit documents, attend an interview, renew your benefits, and ask questions about Medi-Cal.

In this post, we will provide the list of Los Angeles County Medi-Cal Office locations, with phone numbers.

However, before you visit an office location, you can save yourself time by reviewing our frequently asked questions below.

We have provided answers to the top reasons why people visit the Medi-Cal Office in LA County. See below.

For the closest Medi-Cal office near you, continue reading below.

Los Angeles County Medi-Cal Office (Phone Number & Address) - California Medi-Cal Help (1)

Los Angeles County Medi-Cal Office Locations

The Los Angeles Medi-Cal office (DPSS Offices) locations below are listed by area, so you have to scroll down to find the location near you.

Additionally, for each office location below, we have provided a phone number to call in case you have questions.

In addition to Medi-Cal, you can apply for CalFresh, General Relief, and CalWORKs at the following locations, which are open from 8 a.m. to 5 p.m. Monday through Friday:

See below for a list of DPSS office locations in Los Angeles County:


5445 Whittier Blvd.
Los Angeles, CA 90022
(866) 613-3777

Civic Center

813 E. 4th Pl.
Los Angeles, CA 90013
(866) 613-3777


211 E. Alondra Blvd.
Compton, CA 90220
(866) 613-3777

East Valley

7555 Van Nuys Blvd.
Van Nuys, CA 91405
(866) 613-3777

(Video) What Is Medi-Cal? (Part 1)

El Monte

3350 Aerojet Ave.
El Monte, CA 91731
(866) 613-3777


1740 E. Gage Ave.
Los Angeles, CA 90001
(866) 613-3777


4680 San Fernando Rd.
Glendale, CA 91204
(866) 613-3777


349-B E. Ave. K-6
Lancaster, CA 93535
(866) 613-3777

Lancaster Sub Office

337 E. Ave. K-10
Lancaster, CA 93535
(866) 613-3777

Lincoln Heights Sub Office

4077 N. Mission Rd.
Los Angeles, CA 90032
(866) 613-3777

Metro East

2855 E. Olympic Blvd.
Los Angeles, CA 90023
(866) 613-3777

Metro Family

2615 S. Grand Ave.
Los Angeles, CA 90007
(866) 613-3777

Metro North

2601 Wilshire Blvd.
Los Angeles, CA 90057
(866) 613-3777

Metro Special

2707 S. Grand Ave.
Los Angeles, CA 90007
(866) 613-3777


12727 Norwalk Blvd.
Norwalk, CA 90650
(866) 613-3777


955 N. Lake Ave.
Pasadena, CA 91104
(866) 613-3777


2040 W. Holt Ave.
Pomona, CA 91768
(866) 613-3777

Rancho Park

11110 W. Pico Blvd.
Los Angeles, CA 90064
(866) 613-3777

(Video) What Is Medi-Cal? (Part 2) Eligibility Requirements

San Fernando Sub Office

9188 Glenoaks Blvd.
Sun Valley, CA 91352
(866) 613-3777

San Gabriel Valley

3352 Aerojet Ave.
El Monte, CA 91731
(866) 613-3777

Santa Clarita Sub Office

27233 Camp Plenty Rd.
Canyon Country, CA 91351
(866) 613-3777

South Central

10728 S. Central Ave.
Los Angeles, CA 90059
(866) 613-3777

South Family

17600 A Santa Fe Ave.
East Rancho Dominguez, CA 90221
(866) 613-3777

South Special

17600 B Santa Fe Ave.
East Rancho Dominguez, CA 90221
(866) 613-3777

Southwest Special

1819 Charlie Sifford Dr.
Los Angeles, CA 90047
(866) 613-3777

West Valley

21415-21615 Plummer St.
Chatsworth, CA 91311
(866) 613-3777

Wilshire Special

2415 W. 6th St.
Los Angeles, CA 90057
(866) 613-3777

Medi-Cal in Los Angeles County FAQs

Here are some of the most frequently asked questions about Medi-Cal in Los Angeles County:

Who is eligible for Medi-Cal in Los Angeles County?

Medi-Cal is available to Los Angeles County residents who are U.S. citizens, permanent residents, legal aliens, or U.S. nationals.

There are several ways to qualify for the program.

First, you can qualify based on Income. To see the income limits, see our post on Medi-Cal income limits.

Also, you can qualify because you meet certain requirements that relate to your health or age. You are eligible to receive Medi-Cal benefits if you are:

(Video) Medi-Cal Changes in January 2023

  • Over the age of 65
  • Blind or disabled
  • Pregnant
  • In a nursing or intermediate care home
  • Under the age of 21
  • A refugee living in the U.S. temporarily

As a parent or guardian relative of a child who is under the age of 21, you may be eligible for Medi-Cal if you’re taking care of the child because the parents:

  • Have died
  • Do not live with the child
  • Are incapacitated
  • Are not employed

Additionally, you may also qualify for Medi-Cal benefits if you are already enrolled and receiving benefits from one of the following programs:

  • CalFresh
  • CalWorks (AFDC)
  • Refugee Assistance
  • Foster Care or Adoption Assistance Program

How do I Apply for Medi-Cal in Los Angeles County?

There arethree waysto apply for Medi-Cal in Los Angeles County:

  • Online at YourBenefitsNow.
  • Online throughCovered California, at or by calling1-800-300-1506.
  • You can apply by phone. Call the Customer Service Center (CSC) at(866) 613-3777to have an application mailed to you.
  • Apply in person at one of these DPSS office locations listed below.

Is it safe to apply for Medi-Cal through Covered California?

Yes. Medi-Cal and Covered California use the same application.

This means that once you apply using CoveredCA.com, you’ll find out which program you qualify for. Some households qualify for both.

What Happens After I apply for Medi-Cal?

Here’s what happens after you apply for Medi-Cal in Los Angeles County:

Your Medi-Cal application will be reviewed by the DPSS to determine if you qualify.

This could take up to 45 days.

To check on the status of your application, contact your Local DPSS office (see list of locations above).

If the DPSS determines you qualify and are approved for Medi-Cal, you will receive a packet in the mail with your Medi-Cal ID card.

Once you receive your Medi-Cal card, which is also known as a Benefit Identification Card (BIC), you can start using your Medi-Cal benefits.

You Must Choose a Health Plan

After you are approved for Medi-Cal, you must choose a health care plan and/or provider within 30 days of receiving your packet.

If you do not choose a plan and/or provider within 30 days, one will be assigned to you.

To see a list of health plans available to you in Los Angeles County, and compare plans, click here.

(Video) Medi-Cal PSA

What does Medi-Cal Cover?

Medi-Cal pays for a wide variety of medical expenses, including:

Primary Medical Care

  • Doctor visits
  • Diagnostic testing
  • Emergency services
  • Surgery
  • Hospitalization
  • Prescription drugs
  • Dental services
  • Health screenings for kids

Ongoing Care & Recovery

  • Personal care services (IHSS)
  • Occupational & physical therapy
  • Outpatient drug abuse services
  • Nursing facility stays
  • Adult day health care
  • Other medical-related costs

Medical supplies

  • Durable medical equipment
  • Transportation to doctor visits
  • Transportation costs for children with disabilities

Additionally, depending on how you qualify for Medi-Cal, the program may pay for all of these services (full-scope Medi-Cal) or just some of them (partial-scope Medi-Cal).

Are there any co-pays, premiums, or out-of-pocket expenses for Medi-Cal?

It depends. If you have a SOC or Share of Cost, you will need to pay that amount each month to your provider.

However, there are no other co-payment, premiums, or out-of-pocket expenses if you see and receive Medi-Cal-covered benefits through a Medi-Cal provider.

What is Medi-Cal Share of Cost?

If you make too much money to qualify for free Medi-Cal, you will have a Share of Cost payment.

A Share of Cost (also referred to as a SOC) is the amount of money an individual is responsible to pay towards their medical-related services, supplies, or equipment before Medi-Cal will begin to pay.

You only pay your Share of Cost in the month(s) you receive medical-related services, supplies, or equipment, including prescriptions and In-Home Supportive

After you meet your Share of Cost, Medi-Cal pays for your care for the rest of that month.

Does Los Angeles provide Transportation for Medi-Cal?

Yes, As a Medi-Cal beneficiary in Los Angeles County, you are able to utilize transportation services to see your health care provider and to obtain medically necessary covered services at no cost.

You can use this service to:

  • Your doctor.
  • Your dentist.
  • A counselor.
  • The pharmacy, to pick up medicine.
  • Pick up durable medical equipment, such as a wheelchair or walker.
  • Ongoing care, such as dialysis.
  • Your home from the hospital.

To schedule a ride, see our post on LA Medi-Cal transportation.

Medi-Cal in Los Angeles County Summary

We hope this post on Los Angeles County Medi-Cal Office Locations was helpful.


If you have further questions about Medi-Cal in Los Angeles County, please let us know in the comments section below.

Be sure to check out our other articles about Medi-Cal and California Medicaid program, including:

(Video) Medi-cal Application assistance

    • What Does Medi-Cal Dental Cover?
    • Medi-Cal Dental Coverage – 2022 Guide
    • Kaiser Permanente Medi-Cal Sign Up Guide
    • Medi-Cal in Orange County (2022 Guide)
    • Medi-Cal Phone Number (Speak to a Live Person)
    • Appeal an IHSS Provider Denial
    • Medi-Cal in Humboldt County, CA



Los Angeles County Medi-Cal Office (Phone Number & Address) - California Medi-Cal Help? ›

The Telephone Service Center (TSC): 1-800-541-5555.

How do I talk to a real person at Medi-Cal? ›

Medi-Cal Rx ​Members and Providers: If you have a question, need help, or need to report a problem, please call (800) 977-2273 for our Medi-Cal Rx Customer Service Center (CSC)​.

How do I contact Medi-Cal in California? ›

  1. Phone: 916-552-9200.
  2. Mailing address: P.O. Box 997417, MS 4607. Sacramento, CA 95899-7417.
  3. Website: www.dhcs.ca.gov/services/medi-cal/Pages/default.aspx.

What address do I use for Medi-Cal? ›

​Medi-Cal Contacts
Medi-Cal Eligibility P.O. Box 997417, MS 4607 Sacramento, CA 95899-7417(916) 552-9200
Health Insurance Premium Payment P.O. Box 997421, MS 4719 Sacramento, CA 95899-7421hipp@dhcs.ca.gov
HIPAA Compliance P.O. Box 997413, MS 4721 Sacramento, CA 95899-7413(916) 552-9444
12 more rows
Sep 2, 2022

Is Medi-Cal and LA Care the same? ›

L.A. Care is the health plan for Medi-Cal members in Los Angeles County .

How do I contact Medi-Cal Los Angeles? ›

The Telephone Service Center (TSC): 1-800-541-5555.

What is the LA County Medi-Cal hotline? ›

Medi-Cal is a public health care program for those with limited income. This free or low-cost public health insurance program pays for medical services for eligible Los Angeles County residents. To find out more, call 1-888-663-8289.

What is the Medi-Cal options phone number? ›

You can call Health Care Options (HCO), toll free, at 1-800-430-4263 (TTY 1-800-430-7077), 8 a.m. to 6 p.m. PT, Monday through Friday, except holidays. Or visit a HCO presentation site for help changing your health plan.

What is the phone number for Covered California Medi-Cal Insurance? ›

To continue resetting your password please call the Service Center at 855-478-3748. I'm CiCi! Ask me a question!

What is the phone number for Medi-Cal California provider enrollment? ›

If you are a provider type not yet eligible to submit an application via PAVE, you can request that a Medi-Cal enrollment application be mailed to you by calling the Medi-Cal Provider Service Center at (800) 541-5555(outside of California, please call (916) 636-1980).

Is Medi-Cal just in California? ›

Medi-Cal is California's version of the Federal Medicaid program. Medi-Cal offers no-cost and low-cost health coverage to eligible people who live in California.

How do I update my Medi-Cal information? ›

For Medi-Cal, you must report it within 10 days. To report changes, call Covered California at (800) 300-1506 or sign in to your online account. You can also find a Licensed Insurance Agent, Certified Enrollment Counselor or county eligibility worker who can provide free assistance in your area.

Does Kaiser accept Medi-Cal? ›

Individuals who qualify for Medi-Cal will have no or low monthly premiums, no copays, and no out-of-pocket costs for most covered services. At Kaiser Permanente, you have a wide network of doctors and specialists to choose from. All of our available doctors accept Kaiser Permanente members with Medi-Cal coverage.

Is Medicare the same as Medi-Cal in California? ›

Medi-Cal is California's Medicaid health care program. Medi-Cal pays for a variety of medical services for children and adults with limited income and resources. Medicare is a federally funded insurance program for eligible participants 65 or over.

How do I qualify for Medi-Cal in Los Angeles? ›

You can also get Medi-Cal if you are:
  1. 65 or older.
  2. Blind.
  3. Disabled.
  4. Under 21.
  5. Pregnant.
  6. In a skilled nursing or intermediate care home.
  7. On refugee status for a limited time, depending how long you have been in the United States.
  8. A parent or caretaker relative of an age eligible child.
Feb 21, 2023

Is California health and Wellness the same as Medi-Cal? ›

California Health & Wellness provides the same benefits as Medi-Cal, plus more. In this section, you can learn about the health benefits, pharmacy services and value added services California Health & Wellness offers. Need help understanding these benefits and services?

How do I contact Medi-Cal billing? ›

If you have billing issues or questions, please contact the Medi-Cal Provider Service Center at (800) 541-5555 ​(outside of California, please call (​916) 636-1980).

How do I check my Medi-Cal status in California? ›

You can visit your local county human services office. You can use your information to confirm your Medi-Cal eligibility and get a temporary identification card. This will allow you to get services until your enrollment is complete.

How do I file a claim with Medi-Cal? ›

To file a claim, you must submit a Medi-Cal Claim Form for Beneficiary Reimbursement. The claim form must be filled out in blue or black ink; • The claim form must have an original signature (no copies will be accepted); The Claim Form must include: • A photo copy of your Medi-Cal Beneficiary Identification Card (BIC).

What is Medi-Cal assistance? ›

Medi-Cal is California's Medicaid health care program. This program pays for a variety of medical services for children and adults with limited income and resources. Medi-Cal is supported by federal and state taxes.

What is California Medi-Cal recovery? ›

What is Estate Recovery? The Medi-Cal Estate Recovery program must seek repayment from the estates of certain Medi-Cal members after they die. Repayment only applies to benefits received by these members on or after their 55th birthday and who own assets at the time of death.

What is the new name for Medi-Cal? ›

Information for Beneficiaries​

On January 1, 2023, Cal MediConnect plans transitioned to Medicare Medi-Cal plans (MMPs or Medi-Medi plans) provided by the same companies that provided Cal MediConnect plans. These Medi-Medi plans are designed to coordinate care for people with both Medicare and Medi-Cal.

What is the difference between Medi Medi and Medi-Cal? ›

Medicare provides health coverage to individuals 65 and older or those with a severe disability regardless of income, whereas Medi-Cal (California's state-run and funded Medicaid program) provides health coverage to those families with very low income, as well as pregnant women and the blind, among others.

What's the difference between Medi-Cal and? ›

What is the difference in coverage between Medi-Cal and Covered California?​​​​ Medi-Cal is health coverage, just like the coverage offered through Covered California. Medi-Cal provides benefits similar to the coverage options available through Covered California, but often at lower or no cost to you or your family.

How do I verify my Medi-Cal coverage? ›

Providers without access to the Medi-Cal website can call the Automated Eligibility Verification System (AEVS) at 1-800-456-2387 and receive a confirmation number and enter this number in the Remarks area/Reserved For Local Use field (Box 19) of the claim.

What is the phone number for Anthem Blue Cross Medi-Cal member services? ›

If you have questions about these changes or have Medi-Cal Rx general questions, contact the Medi-Cal Member Help Line at 800-541-55555 (TTY 800-430-7077), Monday through Friday, 8 a.m. to 5 p.m.

Does Blue Shield have a Medi-Cal plan? ›

Blue Shield of California Promise Health Plan currently serves Medi-Cal members in Los Angeles and San Diego Counties. We are contracted with L.A. Care Health Plan and the Department of Health Care Services.

Does Medi-Cal have open enrollment? ›

Most health insurers in California use some sort of open enrollment program. But there are a few exceptions: Medi-Cal: Medi-Cal doesn't limit enrollment to the open enrollment period. If you're eligible for Medi-Cal, you're allowed to enroll anytime.

What is Medi-Cal provider payer ID? ›

Payer Name: Medi-Cal (California Medicaid)|Payer ID: MC051|Professional (CMS1500)/Institutional (UB04)[Hospitals]

How to enroll in California Medicaid provider out of state? ›

Providers may obtain provider enrollment forms by contacting the Out-of-State Provider Unit at (916) 636-1960 for forms to be mailed or by downloading the appropriate forms from the Medi-Cal website's Provider Enrollment web page. (For questions about which forms to use, contact the Out-of-State Provider Unit.)

How much money can you have in the bank and still qualify for Medi-Cal? ›

Household Asset Limits for Non-MAGI Programs as of July 1, 2022​
Household​ size​Asset limits
1 pers​on$130,000
2 people$195,000
3 people$260,000
4 people$325,000
6 more rows
Apr 14, 2023

Can I have both Covered California and Medi-Cal? ›

These two-program families are called “mixed-program families.” Your family can apply for both through Covered California application. Individuals in a mixed-program family will face different, but typically lower, costs due to their eligibility for both Covered California and Medi-Cal.

What is the income limit for Medi-Cal 2023? ›

In 2023, the MMNA in CA is $3,715.50 / month. If a non-applicant's monthly income is under this amount, income can be transferred to them from their applicant spouse to bring their income up to $3,715.50.

Does Medi-Cal need to be renewed every year? ›

Medi-Cal members must renew their coverage each year to keep their health care benefits. For most members, coverage is renewed automatically. Sometimes the county will send you a renewal form that you must review and return, along with any additional required information. Want to get started with Covered California?

How do I renew my Medi-Cal in Los Angeles? ›

Go to benefitscal.com(link is external) or call the Los Angeles County Department of Public Social Services at 1-866-613-3777 (TTY) 1-800-660-4026 to report any changes.

How do I transfer Medi-Cal from one county to another? ›

  1. STEP 1 – Document the Change of Address.
  2. STEP 2 – Submit Member Authorization Request for County of Residence. •
  3. STEP 3 – Verify Inter-County Transfer (ICT) is Functioning Correctly. • Role of Provider.
May 3, 2022

When did Kaiser start taking Medi-Cal? ›

The Department of Health Care Services (DHCS) proposes to enter into a direct contract with Kaiser Permanente (Kaiser) as a Medi-Cal managed care plan within certain geographic regions of the State, effective January 1, 2024 for a five year contract term, with potential contract extensions.

Does UCLA accept Medi-Cal? ›

Does UCLA Health accept Medi-Cal insurance? Yes. Our hospitals accept government health insurance programs - Medicare and Medi-Cal.

Is Kaiser health only in California? ›

Kaiser Permanente service areas include all or parts of: • California • Colorado • Georgia • Hawaii • Maryland • Oregon • Virginia • Washington • Washington, D.C. As a Kaiser Permanente member, you're covered for emergency and urgent care anywhere in the world.

How much is Medi-Cal per month? ›

How much is Medi-Cal per month? Some of Medi-Cal's programs are free, with no monthly cost for enrollees. Other Medi-Cal programs have a low monthly cost, depending on the program and the beneficiary's income. For example, coverage can cost $13 per month per child with a $39 maximum per family.

Does Social Security count as income for Medi-Cal? ›

Unearned Income

This type of income relates to interest on savings and retirement accounts, pensions, annuities, veteran's benefits, etc. Social Security counts as unearned income as well. Gifts, royalties, and inheritances also count as unearned income.

What is the asset limit for Medi-Cal 2024? ›

Individuals who may be affected include applicants who are determined ineligible for Non-MAGI Medi-Cal programs prior to January 1, 2024 due to countable assets over the current asset limit of $130,000 per individual or $65,000 for each additional household member (up to a maximum of 10 members).

What documents are needed for Medi-Cal in California? ›

Documents to Confirm Eligibility
  • Social Security Number.
  • Identity.
  • Citizenship.
  • Immigration Status.
  • Income.
  • Not Incarcerated.
  • Minimum Essential Coverage.
  • American Indian or Alaskan Native.

What is the maximum monthly income to qualify for Medi-Cal in California? ›

You must financially qualify for Medi-Cal. Most single individuals will qualify for Medi-Cal if there income is under $1,676 per month. Most couples will qualify if their income is under $2,267 per month. If you have disabilities, your income can be slightly higher.

What is the number for 1-877-658-0305? ›

As a California health plan option, California Health & Wellness can help you find a provider, find local resources, plan an appointment and find transportation. Call Member Services at 1-877-658-0305 (For TTY, contact California Relay by dialing 711 and provide the 1-877-658-0305 number).

What is full scope Medi-Cal in California? ›

Beginning May 1, 2022, a new law in California will give full scope Medi-Cal to adults 50 years of age or older and immigration status does not matter. All other Medi-Cal eligibility rules, including income limits, will still apply.

What is the phone number for California Health and Wellness Plan? ›

Toll Free: 1-877-658-0305 (For TTY, contact California Relay by dialing 711 and provide the Member Services number: 1-877-658-0305).

What is 24 hour customer service? ›

What is 24/7 Customer Service? 24/7 customer support is a model where customers can get their issues resolved anytime they need assistance. This is the support that is available 24 hours a day and 7 days a week.

How do I talk to a live person at Covered California? ›

Help is always free.
  1. Call Us. Speak with a service center representative during our regular business hours. (800) 300-1506.
  2. Live Chat. Chat online with a service center representative during our regular business hours. Chat Now.
  3. Events. Find events near you where you can sign up or get help. Find Events Near You.

What is the healthcare options phone number for Medi-Cal? ›

You can call Health Care Options (HCO), toll free, at 1-800-430-4263 (TTY 1-800-430-7077), 8 a.m. to 6 p.m. PT, Monday through Friday, except holidays. Or visit a HCO presentation site for help changing your health plan.


1. Medi-Cal Eligibility Updates for 2023
(Ellen Cookman - Special Needs Trust Attorney)
2. How do I qualify for Medi-Cal in California?
(Nicolas Luna)
3. Medi-Cal Renewals
(County of Los Angeles DPSS)
4. Medi-Cal for Long Term Care & HCBS Programs
5. How to Enroll in Medi-Cal
(Blue Shield of California)
6. Know Your Rights – Medi-Cal, Medicare and Covered California
(San Francisco Public Library)


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